COVID-19 Response

Shelter Updates

Typically, we’re working with our fantastic volunteers at our rotating shelter sites to provide safe emergency shelter for our community. As has been the case with so much the past 18 months, these services will continue to adjust to accommodate the moment and account for the safety of our clients as well as our staff, volunteers, and community members during the COVID-19 pandemic.

As of 10/12/21, PADS will be providing limited capacity rotating overnight shelter with our community partners. We have made this decision following guidance from the CDC and will continue to evaluate this program for effectiveness and safety throughout the coming months. This limited capacity rotating overnight shelter will allow for same-day access to shelter while still maintaining effective health and safety measures.

In addition, we will concurrently be providing overnight accommodations in hotels. We will strive to provide immediate access to families who qualify for services. Others who do not have a place to stay may use a rotating site and will be eligible for hotel shelter dependent upon PADS capacity and the individual’s eligibility for our programs.

We thank everyone for their understanding as we continue to pivot our services to meet the ever-changing needs of our community and work to provide the best possible services for our clients. All individuals and families in need of shelter or other services should be directed to contact PADS directly at 847.689.4357,, or they may call 2-1-1.

All clients in individual accommodations will be connected to a Case Manager who will either provide a referral for a hotel stay or work with them to find a more appropriate housing solution. Clients in hotels will continue to work with Case Managers to find a permanent housing solution.

​Read more in our community partner update memo.

A note from our Executive Director

Dear Friends of PADS –

We’re all going through a storm right now that is destabilizing our health and well-being—it will be worst for those whose well-being was already on a shaky foundation. PADS’ dedicated staff, volunteers, and supporters are working together to ensure the safety of our neighbors experiencing homelessness in the near term by providing all of our regular services and adding individual accommodations for clients, meals and delivery, more regular medical screenings, and more. In the long-term, we anticipate that our services will be an essential part of rebuilding the physical, financial, and social well-being that the pandemic is weakening. Our ability to weather this storm hinges on our ability to provide the support and resources necessary in an ever-changing environment and to plan and prepare for the rebuilding process that will follow.

While we’re currently facing a wide range of challenges and know that there are more to come in the future, we are also filled with gratitude and hope. Our community has responded to the pandemic not with fear, but with compassion and generosity. They have sought to find whatever ways they can to support our neighbors experiencing homelessness—and it is only through their support that we are able to continue to provide new services without cutting any of our regular programs.

If you are interested in helping, please consider making a gift to support our ongoing efforts or donating essential items (a list of which can be found below).

Thank you and be well!

Meghan Powell-Filler

Executive Director

Lake County Community Ambassador

Our Healthcare Case Manager, Somya Sinha, is working as a Community Health Ambassador through the Health Department in order to address the inequities in health that COVID-19 has highlighted. The morbidity and mortality rates among people of color are much higher as compared to the white population. Nationally, people of color are 3 times more likely to die from COVID-19 than white people. The purpose of the Community Health Ambassador program is to address the inequity via various toolkits and information sharing. As a Community Health Ambassador, our Healthcare Case Manager addresses factors affecting vaccine hesitancy in our clients of color by employing effective strategies, such as:

  • Transparency & Communication: sharing how vaccines are created and creating culturally- tailored messaging in appropriate language.
  • Representation: ensuring that information is delivered by trusted members of the community. Our Healthcare Case Manager trained our other Case Managers and support staff to educate them about vaccines and how to effectively communicate this information with our clients.
  • Meet people where they are: hosting community-based vaccine registration and programs.
  • Registration: assisting our clients and other community members with registering in Lake County’s Allvax portal.
  • Education: developing educational material and consistently engage communities in order to keep them informed about the safety and importance of vaccinations.
  • Resource information: keeping staff and clients informed about the availability of vaccines.

You can help

Run a supply drive:

  • Hand sanitizer
  • Latex gloves
  • Cleaning supplies
  • Jewel, Walmart, and gas station gift cards.
  • Individual, ready-made meals for clients staying in motels
  • Non-perishable, microwavable meals (Easy Mac, Barilla pasta, Hormel Completes, ramen bowls), bread, peanut butter/jelly, fruit cups (with pull tabs), chips/pretzels/snacks, bottled water
  • Reusable shopping bags and boxes
  • Individual meal containers (microwave-safe)
  • Travel-sized spray bottles (for hand sanitizer distribution)
  • Men’s and women’s sweatpants and sweatshirts

​In-kind donations gratefully accepted at our Day Resource Center (1800 Grand Ave., Waukegan, IL 60085) Monday – Friday, 8AM – 4PM.

Fund our work:

​From finding individual accommodations for clients and increasing staff to meet the increased demand for services to purchasing additional supplies and providing transportation for clients, the PADS team is ramping up our response to the COVID-19 outbreak. This has led to a growing number of unexpected expenses for PADS—and we anticipate that these expenses will continue to grow both as the shelter-in-place order continues and in the aftermath of the pandemic. Financial contributions to support our efforts make an immediate impact and are appreciated more than you could ever possibly know.

Click here to make a donation or send your check to:

PADS Lake County
ATTN: Development
1800 Grand Ave.
Waukegan, IL 60085